How do I book an appointment? +
You can book an appointment via official website, WhatsApp, phone call, or our official social media platforms. Advance booking is highly recommended to secure your preferred time slot.
How early should I book? +
We recommend booking at least 2–3 days in advance, especially for weekends or peak periods.
Can I walk in without an appointment?+
Walk-ins are subject to availability. To avoid disappointment, we strongly encourage prior booking.
What is your cancellation policy?+
Please inform us at least 24 hours in advance for cancellations or rescheduling. Late cancellations may result in forfeiture of your slot.
Do I need to pay a deposit?+
No deposit is required. However, we appreciate timely communication for any changes to your appointment.
What types of treatments do you offer?+
We provide a range of integrative and functional wellness services, including functional medicine consultations, Bio-identical Hormone Replacement Therapy, stress and pain relief therapy, and holistic wellness therapies that fully support your recovery journey.
How do I know which treatment is suitable for me? +
Our Functional Medicine Doctor will conduct a consultation to understand your concerns and recommend a personalized treatment plan.
Are your treatments safe? +
Yes, all treatments are non-invasive and painless, performed by qualified professionals following strict safety and standard protocol.
Will I see results immediately?+
Some treatments provide immediate results, while others require multiple sessions for optimal outcomes depending on your condition and goals. Consistency is the key!
Are there any side effects?+
Side effects vary depending on the treatment. Our team will explain all risks and aftercare instructions before your session.
What time should I arrive for my appointment?+
Please arrive 10–15 minutes early to allow time for registration or consultation.
What should I wear?+
Wear comfortable clothing. Specific instructions will be given one day before if your treatment requires any preparation.
Can I use my phone during treatment?+
We encourage a calm, relaxing environment. Please keep your phone on silent mode during your visit. However certain treatments are not allowed phone usage for your safety purpose.
Can I bring a friend or family member?+
You may bring someone along, but treatment rooms are restricted to clients unless necessay.
What if I am late?+
Late arrivals may result in a shortened session or rescheduling, depending on availability.
What happens during my first visit?+
Your first visit begins with a personalized consultation with our Medical Doctor where we take time to understand your health concerns, goals, and lifestyle. Based on this, we will recommend a tailored treatment or wellness plan.
How long will my first appointment take?+
Your first visit typically takes between 15 to 30 minutes, depending on the complexity of your concerns and the type of consultation required.
Do I need to prepare anything before my visit?+
If you have any previous medical reports, blood test results, or a list of current medications/supplements, we encourage you to bring them along for a more comprehensive assessment.
Will I receive treatment on the same day?+
In many cases, yes. Depending on your condition and the recommended plan, certain treatments can be performed on the same day, subject to availability.
Will I need follow-up sessions? +
Some conditions and treatments require follow-up sessions for optimal results. Our Medical Doctor will advise you on a suitable schedule based on your goals
Is this suitable if I’m new to wellness or functional medicine?+
Absolutely. We take a guided and personalized approach, making it suitable for both first-timers and those already familiar with holistic wellness care.
